Rm100 Privacy Policy — personal information protection for Malaysian users
This Privacy Policy explains how rm100 collects, uses, stores, and protects your personal information. By using our platform, you agree to the practices described in this policy.
Effective date: 1 January 2026. Please check this page from time to time for any updates.
Information we collect from users
Rm100 collects several categories of information when you register and use our platform. This is necessary to ensure a secure, accurate service that meets all applicable legal requirements.
- Full name as stated in your official identification document.
- An active email address and a Malaysian-registered phone number.
- Date of birth for age verification purposes (18 years and above).
- Proof of identity (copy of MyKad) for account verification purposes.
- Device type, operating system, and browser version in use.
- IP address and general location information (state/city).
- Usage data such as pages visited, session duration, and in-platform actions.
- Technical error log information for service improvement purposes.
- Malaysian bank account details registered for MYR (RM) deposits and withdrawals.
- Transaction records including date, amount, and payment method (FPX, TNG, etc.).
- Saved account numbers are stored in encrypted form only and are never shared in full.
- Session cookies are used to maintain your login state and user preferences.
- Internal analytics cookies help us understand platform usage patterns.
- You can manage your cookie settings through your browser, though this may affect certain features.
Why we use your information
Rm100 uses the information collected solely for legitimate purposes directly related to providing our platform services. The main purposes are outlined below:
- Identity and account verification — verifying that each user is a real individual who meets our age and residency requirements.
- Financial transaction processing — handling deposits and withdrawals in MYR securely and accurately.
- Platform security — detecting suspicious activity, preventing fraud, and keeping all users protected.
- Legal compliance — meeting financial reporting and regulatory compliance requirements applicable in Malaysia.
- Service improvements — analysing usage patterns to improve user experience and platform stability.
- Service communications — sending account-related notifications, transaction updates, or important platform alerts to rm100 users.
Rm100 does not use your information for third-party marketing purposes without your prior consent.
Data storage, security & sharing
All user data is stored on servers protected with industry-standard SSL encryption. Sensitive information such as passwords and payment details is stored in encrypted form and cannot be read by staff in its original state. rm100 conducts regular security audits to ensure data protection is consistently maintained.
Rm100 does not sell or rent users' personal information to any third party for marketing purposes. Information may only be shared with payment service providers required to process transactions, or with authorities where mandated by Malaysian law. All third-party partners are bound by strict confidentiality agreements.
Active account information is retained for as long as your account remains active. Following account closure, rm100 will retain necessary records for the minimum period required under Malaysian financial law. Data that is no longer needed will be securely deleted or anonymised.
Your rights as an rm100 user
As an rm100 user, you have several rights regarding the personal information we hold about you. We respect and facilitate the exercise of these rights in accordance with applicable data protection laws.
You have the right to request a copy of the personal information we hold about you. Requests can be submitted by emailing our support team.
If any information we hold about you is inaccurate or out of date, you have the right to request a correction. Updates can be made through your account profile page or by contacting support.
You may request the deletion of your account and personal information, subject to applicable legal record-keeping requirements. Deletion requests will be processed within a reasonable timeframe.
Policy updates and how to contact us
Rm100 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or service requirements. Any material changes will be communicated to users via account notification or email at least seven days before taking effect.
Continued use of the rm100 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page regularly.
For any enquiries, requests, or complaints regarding this Privacy Policy, please reach out to our team:
For general questions about the platform, visit our FAQ us or check Terms and Conditions rm100 usage.
Your data is safe with us — get started with confidence
User privacy is a top priority at rm100. Register or log in to enjoy a platform that is safe, transparent, and built specifically for Malaysian users.