Rm100 Responsible Gaming — play safely and in balance
Rm100 believes online entertainment should be a source of fun, not stress. This page provides guides, self-control tools, and support information to help you play in a healthy and responsible way.
If you or someone you know needs help, please seek professional support right away.
Rm100's commitment to responsible gaming
Rm100 takes seriously its responsibility to ensure this platform is used in a healthy and controlled manner. We believe that betting and online gaming are forms of entertainment to be enjoyed in moderation — not as a means to solve financial problems or relieve life's pressures.
The rm100 platform is built with several integrated safety features that put users in control of their own play experience. We also provide information and guidance to help every user make informed, mindful decisions about their gaming habits.
This commitment is more than a policy statement — it is reflected in how our platform is designed, the support we provide, and the way we engage with our users every day.
Recognise the signs of risky gaming behaviour
Identifying problems early is the most important step. Here are some warning signs to watch out for — whether in yourself or someone you care about:
- Borrowing money or selling assets to fund betting.
- Using money set aside for daily necessities to fund gaming.
- Hiding the amount of money spent on betting.
- Constantly chasing losses with bigger and bigger bets.
- Feeling restless, anxious, or irritable when unable to play.
- Neglecting family, work, or social responsibilities because of gambling.
- Playing to escape feelings of sadness, stress, or anxiety.
- Unable to stop playing despite genuinely intending to do so.
If you recognise any of the signs above, we encourage you to use the self-control tools available on the rm100 platform or seek professional help right away.
How to set realistic time and budget limits for your play sessions
One of the most effective ways to play responsibly is to plan ahead before starting a session. rm100 encourages all users to follow these steps:
Decide in advance how much MYR you are comfortable spending on entertainment each week or month. Treat this money as an entertainment expense — like going to the cinema or dining out — not an investment.
Set a time limit for each gaming session — for example, no more than one hour at a time. Use reminders or a timer on your phone to make sure you don't lose track of time while playing.
Once your budget or time limit is reached, stop playing — no exceptions. Resist the urge to "chase back" your losses, as this is one of the most dangerous habits in betting.
Self-control tools available to you
Rm100 offers several self-control options that users can activate based on their own needs. These tools are designed to help you stay in control of your gaming experience.
You can set daily, weekly, or monthly deposit limits on your account. Once a limit is in place, the system will block any deposit that exceeds the amount you've specified. Limits can be lowered immediately, but increasing them requires a cooling-off period to ensure the decision is made consciously.
If you feel you need a break from the platform for a while, you can request a configurable cooling-off period. For those who need a more serious step, the self-exclusion option lets you block access to your rm100 account for an extended period. To activate either of these features, please contact our support team.
Minor protection and lifestyle balance
Minor protection
Rm100 takes a firm stance on protecting children and teenagers. This platform is strictly for users aged 18 and above. All account registrations require age verification, and rm100 reserves the right to request proof of identity at any time.
If you suspect a minor is accessing this platform, please report it to our support team immediately. We also encourage parents and guardians to use parental control software on shared devices to prevent unauthorised access.
Maintaining a healthy life balance
Online gambling should only be a small part of your healthy, balanced lifestyle. rm100 encourages all users to:
- Prioritising family, work, and health over online entertainment.
- Maintaining real-world social connections and keeping up regular physical activity.
- Not using betting as a way to cope with emotional stress or personal problems.
- Talk openly with loved ones if you feel your gaming habits are starting to affect your daily life.
Seek professional help when needed
No one has to go through this alone. If you or someone you know is struggling with uncontrolled gaming habits, we encourage you to reach out for professional help. Speaking to an expert is a sign of strength, not weakness.
If you'd like to activate self-exclusion controls, request a cooling-off period, or find out more about the options available to you, our team is here to help: